Online visitors to linktracker.pro as well as customers.
Please note that use of this website / application is not allowed for individuals who are under the age of 16 years.
Depending on who you are and how we are serving you, we may collect information including full name, email, phone number, organization address, billing address, card address, IP address, and other information collected by the customer through custom fields, if any.
To provide customer service, to complete your transactions, to provide you billing services, and to periodically contact you for transactional as well as marketing purposes. We may also use your information for our business accounting and tax purposes.
In addition to authorized IG Marketing Inc. personnel who may access your information for the purposes discussed in this policy, some of third-party vendors from our payment processor may also have access to your information (listed at https://www.chargebee.com/privacy/sub-processors). Vendors of the sub-processors may also have access to your information.
Yes, we do. We also may collect log files for behavioral advertising (which you can opt out of). This includes information relating to website usage, analytics services (such as Google and Clicky), and IP information for performance monitoring.
We periodically review this Policy and will endeavor to notify you of any changes by email. However, please continue to check this page for updates.
What information do we collect?
We collect personal and non-personal information from you when you register on our site, configure your account. When ordering or registering on our website application, you may be asked to enter your name, e-mail address, business name and/or credit card information.
This refers to:
including First Name, Last Name, Email, Phone Number, Organization Address, Billing Address, and Internet Protocol (IP) addresses
First Name, Last Name, Email, Phone Number, Billing Address, Shipping Address, and Locale.
First Name, Last Name, full PAN and Card Address.
Any other personal information, if stored by the customer in the course of business.
On what basis do we collect your information?
In most cases, we collect your information on the basis of your desire to avail a particular service from us or to complete a transaction using our platform. Therefore, our processing in many cases occurs on the basis of your consent or the need to perform a contract that we may have with you (also on behalf of your end users). However, in addition to the collection on the basis of consent, there are other bases on which we may collect or process your information. These are as follows:
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
In the context of customer support your information helps us to more effectively respond to your customer service requests.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested.
The email address you provide in the application, may be used to send you information and updates pertaining to your usage, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then stored into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
Personal data we collect is stored on Chargebee infrastructure provided by AWS within the United States and our DR location is situated in EU, Frankfurt. AWS implements and maintains industry- leading security standards. You can read more about AWS and its security features on their webpage. More about Chargebee’s organizational and technical measures at https://www.chargebee.com/security/
What are Cookies? Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Log files. As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. We may also use your IP address for application performance monitoring and for blocking anomalous usage.
Do we share any information to outside parties?
We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service or processing your payment. These companies are authorized to use your personal information only as necessary to provide these services to us. Third parties used by our payment platform Chargebee, are listed at www.chargebee.com/privacy/sub-processors. In addition, your merchant may have also enlisted third party service providers to help serve you.
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. If IG Marketing Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with your prior consent.
User Access and Choice
Upon request IG Marketing Inc. will provide you with information about whether we hold any of your personal information. You may access, correct, request deletion of your personal information, or withdraw provided consent by logging in to your account or by contacting us at email@example.com.
You may also contact us to confirm if we are processing any information relating to you. We will respond to your request within a reasonable timeframe.
We will retain your information as needed to provide you services. Once your relationship with Link Tracker Pro is terminated, we will delete any personal information we hold within a period of 120 days from the date of termination. Even if you close your account with Link Tracker Pro, we will still retain and use your information as necessary to comply with our legal obligations, financial/audit requirements, to resolve disputes, and enforce our agreements. However, we will identify your account in our database as “deleted” or “closed”.
When you register for an account, we will use your name and email address which you have opted-in to send periodic emails to you of both promotional and transactional in nature. Out of respect for your privacy, you may choose to stop receiving promotional emails by following the unsubscribe instructions included in these emails.
Upon request, we will endeavor to provide you with a complete copy of your personal data held or processed by us in a structured, commonly accepted, and machine-readable format. We have provided this as a part of service to download required data whenever needed by the customer themselves.
We will also send you service-related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
Third party links
Occasionally, at our discretion, we may include links to our merchant partners (third party products or services) on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
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